How To Gain Customer Growth


Before having my husband and I had our first child 13 years ago I was an account service representative which mean’t my  job was basically customer service.  Even though I dealt with customers over the phone I still had to provide them with service.   The owner of the company  expected his employees to provide the best service and nothing less.  Unfortunately this day in age great service is lacking. So many businesses I have called, done business with on-line or  have walked into service has not been at their best. Whether it’s just not giving a warm welcome, being rude or they just do not know what I want can be frustrating as a consumer.  There are solutions to these problems. I was reading on-line that there software that helps that companies can figure out how to connect with it’s customers.  


UserIQ empowers SaaS companies to deliver what each user needs to be successful in every moment, starting with adoption. This platform collects user engagement data from products and allows businesses to communicate with their users when they are most engaged: within the product itself. As a result, businesses will be able to scale onboarding, increase feature usage, accelerate time-to-value, and ultimately drive more revenue throughout the customer journey.



While business competitors are stuck merely reacting to customer churn, they can now be one step ahead with UserIQ. This software solution is designed to refocus business efforts on user adoption. UserIQ’s integrated feature suite helps businesses drive faster time-to-value, so that they can create long-term advocates. 


Features and benefits of this solution are:

UserIQ’s features and benefits are strategically aligned to give each team the tools and insights they need to create success in every moment of the user experience, starting with user adoption.


Customer success

Improve and customize onboarding which decreases user time to value.

Guage customer service and behavior which helps businesses understand their users.

Accelerate user advocacy that re-engages to build value to the company.

User and account level data. 

Leverage data in real time.



Product management:

Tracks the features users use and do not use so that businesses can focus on what they do use.

Targets high on ROI (return on investment) user needs. 

Features usage reports.

Integrated user feedback.

In-product feature call outs.



Sales and Marketing:

Identifies top advocates with customer feedback survey’s.

Speak to customer in-app and unlimited e-mail announcements.

Improving pitches by identifying the best opportunities and ways to sell.

Promotes free trial.

Survey’s loyal users to see where they find the most value.



I wish more companies I use would use this customer access platform solution because it sure would bring customer service at it’s finest. Create a user experience that will keep customer’s coming back! 



Mama to 6 Blessings wrote this post on behalf of UserIQ and their PR Company. This is a sponsored review and all views and opinions are of my own and were not influenced in any way. Mama to 6 Blessings is disclosing this in accordance with the Federal Trade Commissions 16 CFR, Part 255 Guides Concerning the Use of Endorsements and Testimonials in Advertising.




  1. Good customer service is so important. I worked in the service industry in one way or another for many years. I totally agree with your assessment that great customer service is lacking lately.

  2. What a thorough customer service tool! It definitely sounds like a great solution for so many companies!

  3. I could have used something like this when we owned our company 10+ years ago. Hopefully they’re using something similar now!

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